How can we help?
Here are the most frequently asked questions.
Please fill the contact-form provided. Note, if your order has already been shipped, simply reject the item upon delivery.
For your payment security DO NOT share your Card details with anyone. For confirmation purposes, only the first 6 numbers and last 4 numbers of the card can be shared. NEVER share your Expiry Date or CVV number.
Still need help?
Please complete the form below and we will get back to you within 2 business days.
Your request has been received!
One of our customer service agent will
get back to you within 24 hours. Thank you.
Visit our Experience Center
11 Commercial Avenue, Sabo Yaba (next to Ozone Cinema).
Please call us to speak to one of our customer service agents.
01 888 1100 / 0700 600 0000
Mon-Fri, 8am-8pm; Saturday, 9am-5pm; Public Holidays, 9am-5pm.
Need help placing an order?
Call our Customer Order Line - 01 277 2367
Operating Hours: Mon-Fri, 8am-8pm; Saturday, 9am-5pm; Public Holidays, 9am-5pm.